The lagoon view is breathtaking

Waking up to the stunning lagoon view was pure bliss. The staff here were exceptional, always eager to help and make our stay comfortable.

However, the location was a bit isolated, requiring taxis for dinner outings. The pool area was nice but a touch noisy from the nearby road.

The King Suite with Ocean View offered breathtaking sunset views from the spacious balcony.

The shower pressure was disappointingly low, making it difficult to enjoy a proper rinse.

Let’s talk about what really matters

An extraordinary escape filled with breathtaking lagoon views, a private pool on my balcony, and attentive staff who went above and beyond! The food was divine, and the on-site kayaks added adventure to our stay. This place is a hidden gem for couples seeking relaxation and unforgettable memories.

The hotel sits right by the lagoon with a stunning view, perfect for relaxing. The bar and restaurant staff shine with kindness and deliver tasty meals at a great price. My room, a King Suite with Ocean View, had beautiful decor and comfortable bedding that really helped with the overall experience. Unfortunately, the shower pressure was way too low, making it difficult to enjoy, and the temperature was barely warm. Despite the reception's claim that a technician could help, nothing changed, which was disappointing for a five-star hotel. There was some noise from the staff early in the morning that disturbed my sleep, especially since the walls are concrete and amplified any sound. On the bright side, the hotel's small size brings a cozy vibe, and if you have a car, exploring Bacalar is pretty easy. Overall, the location and staff at the restaurant really made a difference, but the shower issues and noise affected my stay.

The spacious King Suite with Ocean View had a stunning balcony overlooking the lake, making for breathtaking sunset views. The staff was incredibly friendly and attentive, ensuring we had everything we needed. The food was delightful, especially the ceviche, which was among the best I've tasted.

Shower pressure could be improved.

It was just an ideal choice for a couple of nights in Bacalar with good value for price. The room we stayed in had a fantastic ocean view that made each morning special. Make sure to rent a bike to explore the nearby areas easier.

My stay exceeded expectations! The views from our room were amazing, especially at sunset. The staff was so helpful and friendly, always ensuring we had a great time during our 4 nights here. The food was delicious too, with some of the best ceviche I've ever had.

the shower pressure was low.

I recently spent 4 very nice nights at Amainah Bacalar. The amazing lake views from my room. The staff provided really good service, and the ceviche was among the best I've ever tasted. My only drawback was low shower pressure, but it didn’t overshadow my stay!

The hotel had a serene and beautifully designed ambiance with easy access to the lagoon. The spacious rooms featured quality linens and breathtaking views, creating a tranquil escape that made our stay incredibly relaxing.

Low shower pressure could be improved.

The Deluxe King Room was spotlessly clean, and the stunning balcony offered a gorgeous view to enjoy. I loved relaxing in the outdoor swimming pool and the jacuzzi after a long day. The only downside was the noise from the kitchen that made it a bit hard to unwind, but it didn’t ruin my stay. 🌅

definitely coming here again

Amazing stay! Room had air conditioning, a huge bath with a lagoon view, and a comfy bed. Breakfast was served on our balcony, and it was delicious! Staff was super attentive, helping with kayaks and keeping our drinks filled. The outdoor area's lovely with private lagoon access. Perfect for a romantic getaway!

The best and worst parts

The stunning view of the lagoon was breathtaking, and the friendly staff provided excellent service that left us feeling truly pampered. Breakfast on the balcony was a delightful experience.

One evening meal took longer than expected, but the complimentary dessert was a nice touch.

Facilities and views were stunning, and the staff was generally helpful and friendly, particularly in the restaurant. However, the pool water was too cold to enjoy, and we found the first-level rooms to be quite noisy, contrasting the otherwise relaxing atmosphere. Friendly bartenders like David were a highlight, and the food was delicious.